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Read some of our educational resources:

Part 2: Building A Business Case For Returns - Getting Hands On


After you've read part 1 of our 'Building Your Business Case For Returns' eBook it's time to get hands on, and part 2 helps you just that. Covering everything from conducting a classic S.W.O.T analysis to the crucial build vs buy debate, part 2 is exactly what you need to give your returns business case some 'oomph' before presenting it to the board. 

In this report we cover:

  • What returns data your business should be capturing, and how this should be used.
  • How to carry out a classic S.W.O.T analysis to identify opportunities to improve your returns, and spot threats that will light a fire under your board. 
Business Case Part 2 - Ebook Cover
Download the eBook
Business Case Part 2 - Ebook Cover
Download the eBook

Part 2: Building A Business Case For Returns - Getting Hands On


After you've read part 1 of our 'Building Your Business Case For Returns' eBook it's time to get hands on, and part 2 helps you just that. Covering everything from conducting a classic S.W.O.T analysis to the crucial build vs buy debate, part 2 is exactly what you need to give your returns business case some 'oomph' before presenting it to the board. 

In this report we cover:

  • What returns data your business should be capturing, and how this should be used.
  • How to carry out a classic S.W.O.T analysis to identify opportunities to improve your returns, and spot threats that will light a fire under your board. 
busines case book 1-1
Download the eBook

Part 1: Building A Business Case For Returns


Have you spotted an opportunity to revolutionise returns in your business, but aren't sure how to get the same enthusiasm at board level? Don't worry, we've got your back. In part 1 of our returns business case eBook we guide you through the process of building your business case for returns, and hit you with the hard facts your board can't dispute. 

In this report we cover:

  • Who to invite to join your returns tribe, with insight from leading retailers Gymshark and Wiggle. 
  • How to benchmark your brands returns offering against your competitors. 
busines case book 1-1
Download Now!

Part 1: Building A Business Case For Returns


Have you spotted an opportunity to revolutionise returns in your business, but aren't sure how to get the same enthusiasm at board level? Don't worry, we've got your back. In part 1 of our returns business case eBook we guide you through the process of building your business case for returns, and hit you with the hard facts your board can't dispute. 

In this report we cover:

  • Who do invite to join your returns tribe, with insight from leading retailers Gymshark and Wiggle. 
  • How to benchmark your brands returns offering against your competitors. 

A Guide To: Returns Fraud


The Fraudulent returns has earnt a fair amount of airtime in the UK press, bringing rise to the 'hashtag moment' and 'snap and send back' phenomenons. We decided to get the full story by surveying 2000 shoppers and 200 retailers about their take on just how commonplace this type of returns fraud really is.

In this report we cover:

  • How big of a problem is wardrobing? Are retailers exaggerating or are shoppers simply dishonest? 
  • How a data driven approach to returns can help retailers better understand their shoppers and their returns behaviour. 
fraud ebook-1
Download Now!
fraud ebook-2
Download Now!

A Guide To: Returns Fraud 


The Fraudulent returns has earnt a fair amount of airtime in the UK press, bringing rise to the 'hashtag moment' and 'snap and send back' phenomenons. We decided to get the full story by surveying 2000 shoppers and 200 retailers about their take on just how commonplace this type of returns fraud really is.

In this report we cover:

  • How big of a problem is wardrobing? Are retailers exaggerating or are shoppers simply dishonest?
  • How a data driven approach to returns can help retailers better understand their shoppers and their returns behaviour. 
1551778526-1
Download Now!

ReBOUND Investigates: The Sportswear Sector 


The sportswear sector is growing at an incredible rate. The rise of the 'gym generation' and the booming athleisure trend means the race is on to be the sportswear provider everyone is talking about.

In this report we cover:

  • How sportswear retailers can compete with high-street fashion retailers who are bringing our their own brands of sportswear. 
  • How mystery shoppers compare the sportswear sector to the footwear, beauty, and fashion sectors.
1551778526-1
Download Now!

ReBOUND Investigates: The Sportswear Sector 


The sportswear sector is growing at an incredible rate. The rise of the 'gym generation' and the booming athleisure trend means the race is on to be the sportswear provider everyone is talking about.

In this report we cover:

  • How sportswear retailers can compete with high-street fashion retailers who are bringing our their own brands of sportswear. 
  • How mystery shoppers compare the sportswear sector to the footwear, beauty, and fashion sectors.

ReTHINKING Returns: The Ultimate Guide To Consumer Expectations


With returns on the rise, we decided to ask 1000 regular shoppers how they feel about returns and what are their expectations of retailers?

In this report we cover:

  • How does the returns experience influence future purchasing decisions?
  • What returns methods do consumers really want? Is it more drop-offs, more lockers or better courier pick-up options?
  • How do shoppers predict their returns behaviour will change over the next 12 months? Are they returning more than ever?
Rethinking Returns eBook 2019
Download eBook
Rethinking Returns eBook 2019
Download eBook

ReTHINKING Returns: The Ultimate Guide To Consumer Expectations


With returns on the rise, we decided to ask 1000 regular shoppers how they feel about returns and what are their expectations of retailers?

In this report we cover:

  • How does the returns experience influence future purchasing decisions?
  • What returns methods do consumers really want? Is it more drop-offs, more lockers or better courier pick-up options?
  • How do shoppers predict their returns behaviour will change over the next 12 months? Are they returning more than ever?

FURTHER YOUR RETURNS KNOWLEDGE

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Infographics

We share our top tips for any retailer looking to provide an enhanced returns proposition.

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Webinars

How analytic tools can dramatically reduce your returns and optimise your returns process?

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Benchmarks

Find out which brands have a winning returns policy for their international shoppers.

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