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Download: A Guide To Offering A Free Returns Policy

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A Guide To Offering A Free Returns Policy

When it comes to offering a winning customer returns experience, free returns are a great place to start. However, they can be costly, so you might face some pushback from the board when trying to get sign-off.

In this eBook we take you through customer return expectations,  how free returns can impact sales, and how to run a successful free returns trial.

In this document we cover: 

- Customer return expectations when it comes to free returns.

- How free returns can impact sales.

- How to run a successful free returns trial. 

Get your copy of 'A Guide To Offering A Free Returns Policy'

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Building Your Business Case

In part 1 of our returns business case eBook we guide you through the process of building your business case for returns, and hit you with the hard facts your board can't dispute. 

Download eBook


Interactive Returns Worksheet

Not sure where to start when it comes to returns? Don't despair, we've put together this interactive worksheet to help you get stuck in and write your own returns strategy. 

Download Worksheet

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Returns Job Specification

Have you considered offering your shoppers 'rapid refunds'? Check out this infographic which covers the benefits of faster refunds and shoppers expectations.

View Job Spec