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ReBOUND CEO Graham Best Named Finalist in the EY UK Entrepreneur of the Year Awards 2018

 

We are pleased to announce that our CEO Graham Best has been shortlisted for the EY UK Entrepreneur of the Year (2018) Midlands awards in their "Disruptor" category. Graham co-founded ReBOUND and since its inception in 2014 has overseen the growth of the company as CEO.

How to improve customer experience with better returns messaging

For modern retailers, getting returns right can be a major challenge. From L.L. Bean’s policy change drama earlier this year to the ongoing debate about shopper preferences and the rise of ‘try before you buy’, there’s a lot of uncertainty over what to offer and how to make the experience as painless as possible.

And it seems, no matter how much retailers try to keep pace with consumer demand, it might not be enough.

New year, new hire! Raj joins us from Surfdome as Operations Director

It's safe to say we've hit the ground running into 2018! Going into the new year we welcome Raj Dhanhoa into the team as our new Operations Director.

Raj brings 14 years Supply Chain experience with a decade spend improving the performance of online retail operations. He knows all too well how important it is in 2018 to get returns management right, having been through the challenges of consumer demands for a better,...

Celebration Time...

Great news! ReBOUND has been shortlisted in the Hermes Retail Week Supply Chain Awards for our returns partnership with one of the biggest fashion brands in the world…

We’re thrilled to announce that the Hermes Retail Week Supply Chain Award judges selected us as a finalist in the Returns Initiative category, for our unique approach to integrating free tracked returns to millions of customers globally thr

Revising Returns: Seasonal Challenges Unwrapped

I sat down with ReBOUND’s Business Development Director Belle Shergill to pick her brains for insight on how to manage the busy periods. With a strong ops background, Belle has a wealth of experience managing logistics services as a supplier for online retailers and continues to work closely with leading brands.

What seasonal peaks will retailers be worried about?

Before chatting with Belle, I used to th