We’ve seen incredible momentum over the past 4 years since our inception, experiencing 400% year-on-year growth. In this short time we’ve developed partnerships with over 100 local and global carriers in 195 countries, which is just one of the many reasons we’ve had success securing clients such as ASOS, Gymshark and Charles Tyrwhitt to name a few.
To help sustain our quest to improve the way the world returns, we’re delighted to announce that we've secured a multi-million pound investment from BGF. The purpose of the investment is to help us grow our customer base even further, not only in the UK, but internationally too. The investment will also heavily fund the development of our new returns analytics tool, Insights.
Here’s what our CEO Graham Best had to say about the investment: “With access to BGF’s funding and network we now have the opportunity to accelerate our growth, as well as scale and enhance the platform.”
We’re also excited to welcome Bill Joss as our new Chairman, and Caroline Green as our Chief Financial Officer. Bill brings with him a wealth of knowledge and experience from other similar roles, in which he was responsible for global sales growth. Caroline formerly worked at Prolabs and is a non-executive on the board of the British Business Bank PLC.
As part of our international growth strategy, we’ve also opened our first international office in Hong Kong. Currently sharing an address with our Hong Kong partners, The Royale International Group, it’s a great foothold in the Asian market and the perfect place for our CEO, Graham Best, and COO, Phil Smith, to set up shop during their frequent trips to Asia. “With a foothold in Asia, we’re now best placed to help Western businesses attract and retain high-spend Chinese customers who are eager to shop internationally but are often put off by an expensive and inefficient delivery and returns experience.” – Graham Best, CEO.
This investment and the opening of our Hong Kong office are both significant moments in ReBOUND’s history, and mark a real turning point in our success.