What do shoppers want from an online returns experience?
60% want to see 3+ return options available.
(ReBOUND's Rethinking Returns)
Your shopper's return journey with ReBOUND
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Local language, currency & payment methods
Using your shoppers IP address, the ReBOUND portal will automatically translate into local language for your shoppers. Our built-in secure payment gateway enables shoppers to pay for their returns in local currency, or enter a voucher code for a free return.
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Local return methods
We’ve integrated with over 220 carrier services globally. This means that your shoppers can print return labels and return forms on demand, so you can go paperless! Our carrier library also includes mobile return options for your shoppers who can't access a printer.
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Promotional banner to reconvert returners
Returns don't have to end with disappointment. Once a shopper registers their return, you’ll be able to direct them back to your website via a promotional banner, driving reconversions and encouraging new purchases.
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Shoppers kept updated
Emails are sent to shoppers with return status updates to give them peace of mind, allowing them to track the full return journey. We also provide a unique returns tracking number for instant updates.
