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How To Craft A Great Returns Experience

This 40 minute presentation is a must watch for anyone looking to understand why the returns experience is so important when selling online.

 

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Watch the video to find out...

  • How important is it to offer free returns?
  • What are the benefits of offering choice of return method?
  • What makes an easy customer return experience?
  • How and why you should offer faster refunds?
  • How to make returns more sustainable by going paperless

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