We teamed up with our friends over at Rakuten Fits Me to host a webinar discussing how analytic tools can dramatically reduce your returns and optimise your returns process.
Some of the topics covered include:
60% of young people have stopped shopping with a retailer because they didn’t like the returns process. And furthermore, 36% of 18-25 year olds say they will return more than 6 items this year. Not only do returns play play a crucial role in shopping satisfaction but consumers are actively predicting their own behaviour will increase.
Be sure to check back for more webinars, or subscribe to the blog for updates!