Consumer insights, eBooks, Trends
We offer products that cover the entire lifecycle of the return process. By selecting a combination of products from each part of the return journey, we piece together a returns solution that fits the needs of your brand.
Why Do Returns Matter?
of shoppers would buy from you again after a positive return experience.
1 in 3
consumer purchases will end in a return, particularly in the fashion industry.
of shoppers check a return policy before clicking ‘buy’.
Getting Returns Right Facilitates Growth
increase in customer NPS.
reduction in customer service calls.
reduction in returns with RMA management.