Our scalable logistics solutions cover the entire process of transporting and processing returned parcels.
ReBound has a managed ecosystem of local carriers and warehouses, ensuring that your customers can return packages in the most convenient way for them. We fully manage all the carriers meaning that you only need one single point of contact – us!
Transporting Parcels and Processing Items
Logistics is an important part of the returns process. Learn more about how your customers can ship their returns and what kind of value-added services we provide.
It is important to provide consumers with convenient ways to return items, which is why we have a full range of shipping options.
•Parcel drop-off (including paper-less)
Return options for merchandise from retail stores include:
We add new printer-less return services as carriers make them available.
Paper-less labels are not only more sustainable but also very consumer-friendly.
Parcels are consolidated at our local warehouses where we can rework items to bring them back to a sellable condition. This includes:
•Parcel and item registration
•Item and packaging grading and rework
•Smart item sorting
Processing in Local Hubs
Once a consumer has registered their return online and sent it back via their chosen drop-off point, we can conduct additional processing activities.
Consumer sends a parcel via their chosen return method.
Parcel arrives at our local in-country hub.
Parcel is opened, items are inspected and registered.
Items are graded and reworked, including new packaging and labels.
Items are dynamically sorted to the next location: DC, store, outlet, charity, etc.
Benefits of Our Scalable Reverse Logistics
Single point of contact
We manage all partners and carriers for you.
Reducing overall cost of returns by tapping into an existing ecosystem.
Your returns network grows with you both in volumes and geography.