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Consumer insights

Consumer insights, eBooks, Trends

Returns Management: The neglected opportunity for brands focused on CX

Consumer insights, eBooks, Trends

Are US retailers delivering on customer expectations when it comes to returns?

Consumer insights, eBooks, Sustainability, Trends

Reducing Retail’s Carbon Footprint: A Comprehensive Analysis of Returns and Sustainability

Consumer insights, eBooks, Trends

Returns Fraud Exposed: Examining the Impact of Returns Fraud on Retail Brands

Consumer insights, eBooks, Sustainability, Trends

Second-Hand Fashion: A Rising Trend Impacting Your Brand’s Success

Blogs, Consumer insights, Returns Strategy, Trends

5 Reasons Why Retail Brands Should Harness Online Marketplaces for Growth

Blogs, Consumer insights, Returns Strategy

The Pros and Cons of Free Returns

Blogs, Consumer insights, Returns Strategy

How A Customer-Centric Returns Solution Can Strengthen Your Brand

Blogs, Consumer insights, Returns Strategy

The importance of flexible shipping options for consumer returns

Blogs, Consumer insights, Serial Returners

Get To Know Your Return Personas: Serial Returners Vs Single Spenders

Blogs, Consumer insights, Returns Strategy

Refunds Without Returns? Here’s Why You Shouldn’t Tell Your Customers To ‘Skip It’